Outage in Sage

Pension Data Exchange (UKI) - Partial Outage

Minor
September 25, 2025 - Started about 7 hours ago
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Pension Data Exchange (UKI) Sage Business Cloud Payroll
Latest Updates ( sorted recent to last )
IDENTIFIED about 7 hours ago - at 09/25/2025 04:33PM

We identified an issue preventing United Kingdom customers from submitting pension data to TPP (The Peoples Pension) via PDX.
We are engaged with our third-party TPP support to resolve/investigate the issue.

INVESTIGATING about 7 hours ago - at 09/25/2025 04:17PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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