Outage in Sage

Brightpearl - Partial Outage

Minor
October 03, 2025 - Started about 15 hours ago
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
MONITORING about 11 hours ago - at 10/03/2025 12:29PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED about 15 hours ago - at 10/03/2025 08:56AM

We have identified an issue preventing customers from processing orders. All other product functionalities are performing as expected.
We are currently investigating.

INVESTIGATING about 15 hours ago - at 10/03/2025 08:31AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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