Outage in Sage

Pegg Bot - Partial Outage

Minor
October 07, 2025 - Started 17 days ago
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Pegg Bot

Need to monitor Sage outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
IDENTIFIED 7 days ago - at 10/17/2025 02:40PM

We are actively working on a fix that is currently undergoing testing. Existing customers remain unaffected. For newly onboarded customers, a workaround is in place to ensure access to the required functionality.

We appreciate your patience as we work to resolve this issue.

IDENTIFIED 14 days ago - at 10/10/2025 01:14PM

We have identified the cause of the issue and are actively working on a fix. Existing customers remain unaffected. For newly onboarded customers, a workaround is in place to ensure access to the required functionality.
We appreciate your continued patience as we work toward a resolution.

IDENTIFIED 16 days ago - at 10/08/2025 10:05AM

We have identified the cause of the issue and continue working on a fix. Existing customers remain unaffected by the issue. A workaround is in place for newly onboarded customers that allows access to the required functionality.

We appreciate your patience as we work to resolve this issue.

IDENTIFIED 17 days ago - at 10/07/2025 02:06PM

We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue

INVESTIGATING 17 days ago - at 10/07/2025 10:41AM

We have identified an issue affecting the Microsoft Teams integration within the Digital Assistant platform used by Sage people, which is currently not functioning for newly onboarded users. At this time, we are aware of impact to customers in the UK. Existing customers remain unaffected.
We are currently investigating.

INVESTIGATING 17 days ago - at 10/07/2025 10:15AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook