Pegg Bot - Partial Outage

Existing customers continue to remain unaffected. The newly onboarded customers also continue using the workaround to gain access to the required functionality. The service continues to be available for all customers.

We have completed the additional testing and review of the fix and are finalizing the rollout. We appreciate your patience as we work to resolve this issue
Existing customers remain unaffected. For newly onboarded customers, a workaround is in place to ensure access to the required functionality.

We have completed testing of a fix and are reviewing options to further enhance customer experience. Thank you for your understanding as we work to resolve this issue.
Existing customers remain unaffected. For newly onboarded customers, a workaround is in place to ensure access to the required functionality.

We are continuing to actively work on a fix. We appreciate your patience as we work to resolve this issue.
Existing customers remain unaffected. For newly onboarded customers, a workaround is in place to ensure access to the required functionality

We are actively working on a fix that is currently undergoing testing. Existing customers remain unaffected. For newly onboarded customers, a workaround is in place to ensure access to the required functionality.

We appreciate your patience as we work to resolve this issue.

We have identified the cause of the issue and are actively working on a fix. Existing customers remain unaffected. For newly onboarded customers, a workaround is in place to ensure access to the required functionality.
We appreciate your continued patience as we work toward a resolution.

We have identified the cause of the issue and continue working on a fix. Existing customers remain unaffected by the issue. A workaround is in place for newly onboarded customers that allows access to the required functionality.

We appreciate your patience as we work to resolve this issue.

We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue

We have identified an issue affecting the Microsoft Teams integration within the Digital Assistant platform used by Sage people, which is currently not functioning for newly onboarded users. At this time, we are aware of impact to customers in the UK. Existing customers remain unaffected.
We are currently investigating.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.