Outage in Sage

Banking Service - Partial Outage

Minor
October 24, 2025 - Started about 21 hours ago
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Banking Service

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Latest Updates ( sorted recent to last )
IDENTIFIED about 20 hours ago - at 10/24/2025 01:57PM

We identified an issue with our Danske Bank (Personal) bank feed which is offered through Plaid and GoCardless. As a result, we are seeing issues with customers onboarding with Danske Bank.

The products/services affected are:

Sage 50 Accounts UKI
Sage BC Accounting
Sage Individual

INVESTIGATING about 21 hours ago - at 10/24/2025 01:37PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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