Outage in Sage
Brightpearl - Partial Outage
Minor
October 27, 2025 - Started about 11 hours ago
Official incident page
Official incident page
Incident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
MONITORING
about 9 hours ago - at 10/28/2025 12:47AM
The issue is now restored. The service is currently performing as expected. Customers can now log in to Brightpearl.
We are closely monitoring the service.
INVESTIGATING
about 11 hours ago - at 10/27/2025 11:11PM
We have identified an issue where customers in Europe and the US are experiencing a firewall block when logging in or navigating their accounts.
We are currently investigating.
INVESTIGATING
about 11 hours ago - at 10/27/2025 10:41PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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