Outage in Sage
Sage Intacct - Degraded Performance
Resolved MinorIncident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/28/2025 06:49AM
We identified an issue affecting a subset of customers in Australia, who were encountering the error message: "Cache is not valid. Please refresh the platform cache and try again" when connecting to the service.
The issue is now resolved. The service is currently performing as expected.
INVESTIGATING
6 months ago - at 10/28/2025 06:09AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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