Outage in Sage
Sage Intacct - Degraded Performance
Resolved MinorIncident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 10/28/2025 06:49AM
We identified an issue affecting a subset of customers in Australia, who were encountering the error message: "Cache is not valid. Please refresh the platform cache and try again" when connecting to the service.
The issue is now resolved. The service is currently performing as expected.
INVESTIGATING
about 13 hours ago - at 10/28/2025 06:09AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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