Outage in Sage

Brightpearl - Major Outage

Resolved Major
November 04, 2025 - Started 1 day ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/04/2025 04:17PM

The issue is resolved. The service continues to perform as expected.

MONITORING 1 day ago - at 11/04/2025 12:08PM

The issue is now restored. The service is currently performing as expected. Affected customers can now access the service.

We are closely monitoring the service.

INVESTIGATING 1 day ago - at 11/04/2025 11:36AM

We have identified an issue preventing a subset of European customers from accessing the service.
We are currently investigating.

INVESTIGATING 1 day ago - at 11/04/2025 11:27AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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