Banking Service - Partial Outage

We have applied a workaround that will allow all the customers to receive their transactions on the 11th of November, but some customers might experience delays.

We continue to investigate for a permanent fix.

We continue to investigate the cause of the issue. We apologise for any inconvenience this might cause.

We have identified an issue preventing a subset of South African customers who operate with the FNB bank from receiving new transactions.

Products affected by this issue include:
SBC Accounting ZA
Sage 50 ZA
Sage 200 Evolution
Sage Intacct.

We are currently investigating.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.