Outage in Sage

Banking Service - Partial Outage

Minor
November 13, 2025 - Started about 12 hours ago
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 hours ago - at 11/13/2025 04:06PM

We are currently deploying a fix, and affected customers will start to receive their transactions within the next hours.

We apologise for any inconvenience this will cause.

IDENTIFIED about 10 hours ago - at 11/13/2025 09:06AM

We have identified the issue, and we are working on a fix. This will result in customers experiencing delays when receiving their transactions from Barclays.

We apologise for any inconvenience this might cause.

INVESTIGATING about 12 hours ago - at 11/13/2025 07:22AM

We have identified an issue preventing customers in the UK and Ireland who use Barclays Bank from receiving bank transactions.

The following products are affected by this issue.

-SBC Accounting UKI
-Sage 50 UKI
-Sage 200 UKI
-Sage Intacct
-SBC Accounting Individual

INVESTIGATING about 12 hours ago - at 11/13/2025 07:07AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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