Outage in Sage
Brightpearl - Degraded Performance
Minor
November 13, 2025 - Started about 6 hours ago
Official incident page
Official incident page
Incident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
MONITORING
about 5 hours ago - at 11/13/2025 02:29PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
about 6 hours ago - at 11/13/2025 01:56PM
We have identified an issue causing latency in the Brightpearl user interference for European customers. We are currently investigating.
INVESTIGATING
about 6 hours ago - at 11/13/2025 01:42PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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