Outage in Sage
Sage Customer Services Telephony Portugal - Partial Outage
Resolved MinorIncident Report
Identificámos um problema que impede os clientes em Portugal de conseguirem contactar as linhas de atendimento ao cliente +351 221202470 e +351 221202480 quando ligam a partir da Vodafone. As restantes operadoras estão a funcionar normalmente.
Estamos atualmente a investigar.
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We have identified an issue preventing customers in Portugal from being able to reach customer service lines +351 221202470 and +351 221202480 when dialling from Vodafone. Other carriers are working.
We are currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/18/2025 04:03PM
O problema foi resolvido e as linhas telefónicas do serviço ao cliente estão acessíveis a partir de todas as operadoras.
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The issue is resolved, and the customer service phone lines are reachable from all carriers.
INVESTIGATING
5 months ago - at 11/17/2025 11:07AM
Identificámos um problema que impede os clientes em Portugal de conseguirem contactar as linhas de atendimento ao cliente +351 221202470 e +351 221202480 quando ligam a partir da Vodafone. As restantes operadoras estão a funcionar normalmente.
Estamos atualmente a investigar.
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We have identified an issue preventing customers in Portugal from being able to reach customer service lines +351 221202470 and +351 221202480 when dialling from Vodafone. Other carriers are working.
We are currently investigating.
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