Outage in Sage
Remote Data Access (UKI) for Sage 50 Accounts - Degraded Performance
Resolved MinorIncident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/21/2025 04:18PM
The issue is resolved, and the service is performing as expected. Should any additional concerns arise, our Customer Services team will provide assistance.
INVESTIGATING
4 months ago - at 11/19/2025 12:05PM
We have provided steps for customers to re-establish the connection. Please refer to the User Guidance provided for detailed steps.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
4 months ago - at 11/19/2025 10:28AM
We have identified the cause of the issue and are working on a fix.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
4 months ago - at 11/19/2025 09:17AM
We have identified an issue preventing Sage 50 Accounts customers in the UK from accessing Remote Data Access. Customers are presented with the error message “ The Sage account you’ve entered has had its access revoked”.
The product/service affected is:
Sage 50 Accounts (UKI)
We are currently investigating.
INVESTIGATING
4 months ago - at 11/19/2025 08:50AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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