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Outage in Sage

Brightpearl - Partial Outage

Resolved Minor
November 24, 2025 - Started 4 months ago - Lasted about 14 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
MONITORING 4 months ago - at 11/24/2025 09:08PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED 4 months ago - at 11/24/2025 08:57PM

We have identified an issue preventing customers in the UK from logging into Warewolf (WMS), which in turn blocked access to the shipping functionality. Affected users are seeing the error message: “Gateway time-out”. All other product functionalities are operating as expected.
We are working on a fix.

INVESTIGATING 4 months ago - at 11/24/2025 08:40PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Latest Sage outages

Sage HR - FYI - about 10 hours ago
Sage Intacct - Partial Outage - about 20 hours ago

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