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Outage in Sage

Sage Identity Service - Partial Outage

Resolved Minor
November 26, 2025 - Started 6 months ago - Lasted 1 day
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage ID

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/27/2025 04:01PM

The issue is resolved and the service continues to perform as expected.

MONITORING 6 months ago - at 11/26/2025 04:25PM

The service is performing as expected. Avoiding a re-occurrence is our priority as we closely monitor the service.

INVESTIGATING 6 months ago - at 11/26/2025 02:56PM

We have identified an issue where Sage 50 customers encounter repeated CAPTCHA prompts during login. Although customers are eventually able to log in, the process is disrupted.
We are currently investigating.

INVESTIGATING 6 months ago - at 11/26/2025 02:30PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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