Outage in Sage

Brightpearl - Partial Outage

Resolved Minor
December 02, 2025 - Started 1 day ago - Lasted about 16 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 12/03/2025 10:39AM

The issue is resolved and the service continues to perform as expected.

MONITORING about 24 hours ago - at 12/02/2025 06:59PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING about 24 hours ago - at 12/02/2025 06:36PM

We have identified an issue where customers are receiving 504 errors when using the application. We are currently investigating.

INVESTIGATING 1 day ago - at 12/02/2025 06:24PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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