Outage in Sage
Tax Service - Degraded Performance
Resolved MinorIncident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Tax Service Sage Business Cloud Accounting (UKI) Sage 200 Standard (UKI) Sage Partner EditionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/03/2025 01:03PM
The incident is resolved. All services are performing as expected.
No further communications will be sent
IDENTIFIED
5 months ago - at 12/03/2025 11:45AM
We identified an issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:
Sage Partner Edition (VAT Centre)
Sage Personal Tax (Personal Tax Viewer)
Sage Business Cloud Accounting UK (MTD VAT Submissions)
Making Tax Digital (MTD)
Sage X3 (Single Tenant)
Sage 200 Standard (UKI)
Sage 200 Professional SPC (UKI)
Sage 50 UK
Brightpearl
Sage Intacct
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with our third-party, HMRC, waiting for updates.
INVESTIGATING
5 months ago - at 12/03/2025 11:19AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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