Outage in Sage
Payments Out Service - Degraded Performance
Resolved MinorIncident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/04/2025 06:07PM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
4 months ago - at 12/04/2025 05:04PM
We have identified and applied a fix to resolve the issue for new payments. We are actively re-processing stuck payments.
INVESTIGATING
4 months ago - at 12/04/2025 03:56PM
We have identified an issue where certain customer payments are not being sent to providers. This is only impacting a small subset of customers using the Edenred connector. We are currently investigating.
INVESTIGATING
4 months ago - at 12/04/2025 03:32PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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