Outage in Sage
Authentication Service - Partial Outage
Resolved MinorIncident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 12/15/2025 01:48PM
The issue is resolved and the service continues to perform as expected.
MONITORING
6 months ago - at 12/12/2025 05:07PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
IDENTIFIED
6 months ago - at 12/11/2025 06:20PM
We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.
IDENTIFIED
6 months ago - at 12/11/2025 11:51AM
We have identified that the documents being sent by Sage 50 Accounts PT customers that onboarded into AP Automation between the 19th of November and the 9th of December are not being delivered.
We are currently investigating.
MONITORING
6 months ago - at 12/10/2025 03:20PM
We are continuing to monitor the service to avoid any reocurrences.
MONITORING
6 months ago - at 12/09/2025 06:39PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
6 months ago - at 12/09/2025 05:42PM
We have identified an issue where any customer that has onboarded to AP Automation since Nov 19th will not be able to use it. We are currently investigating.
INVESTIGATING
6 months ago - at 12/09/2025 05:15PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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