Outage in Sage

Sage Intacct - Partial Outage

Resolved Minor
December 18, 2025 - Started 6 days ago - Lasted 5 days
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 12/23/2025 05:35PM

The issue is resolved and the service is available and performing as expected.

MONITORING 5 days ago - at 12/18/2025 11:46AM

The service is currently performing as expected.
While we work on a permanent fix, please note that the "Auto-fill" functionality remains unavailable.
If you need to keep "Auto-fill" enabled, ensure that "Enable override of autofilled objects" is also selected.

IDENTIFIED 6 days ago - at 12/18/2025 09:52AM

Thank you for your understanding as we work to resolve this issue.

INVESTIGATING 6 days ago - at 12/18/2025 07:44AM

We have identified that the offline jobs for a subset of customers in Australia are not being processed. These jobs relate to consolidations, imports, and bank files.

We are currently investigating.

INVESTIGATING 6 days ago - at 12/18/2025 07:26AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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