Sage Intacct - Major Outage

The issue is resolved and the service is available and performing as expected.

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Thank you for your patience as we work to resolve this issue.

While keeping the service under close monitoring we identified issues in the US preventing customers from accessing the service.
The service is available and performing as expected for all other regions.
We are working on a fix.

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

We are working on fix.

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Nous travaillons à corriger ce problème.

We have identified an issue in Canada, Europe and South Africa preventing customers from accessing the service.
The service was available and performing as expected for all other customers in other regions.

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Nous avons identifié un problème au Canada, en Europe et en Afrique du Sud qui empêche les clients d’accéder au service.
Le service était disponible et fonctionnait comme prévu pour tous les autres clients dans les autres régions.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.