Sage HR - Partial Outage

The issue is resolved and the service continues to perform as expected.

The service is performing as expected. We are continuing to closely monitor the service.

We continue to work on fully resolving the issue. Some customers may still experience degraded performance. Thank you for your understanding.

We have implemented a tactical solution and continue to investigate the root cause.

We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.

We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue

We continue to investigate the cause of the issue. We apologise for any inconvenience this might cause.

-----------------------------------

Wir untersuchen weiterhin die Ursache des Problems. Wir entschuldigen uns für eventuelle Unannehmlichkeiten.

-----------------------------------

Continuamos a investigar a causa do problema. Pedimos desculpas por qualquer inconveniente que isso possa causar.

-----------------------------------

Seguimos investigando la causa del problema. Pedimos disculpas por cualquier inconveniente que esto pueda causar.

We identified that the holiday allowances for most customers globally have not been reset. Customers are being presented with an "Active recalculation" message.

We are currently investigating.

-----------------------------------

Wir haben festgestellt, dass die Urlaubsansprüche für die meisten Kunden weltweit nicht zurückgesetzt wurden. Den Kunden wird die Meldung „Aktive Neuberechnung“ angezeigt.

Wir untersuchen dies derzeit.

-----------------------------------

Identificámos que os créditos de férias para a maioria dos clientes a nível global não foram reiniciados. Os clientes estão a ver uma mensagem de “Recalculo ativo”.

Estamos atualmente a investigar.

-----------------------------------

Hemos identificado que las asignaciones de vacaciones para la mayoría de los clientes a nivel global no se han restablecido. A los clientes se les muestra un mensaje de “Recalculación activa”.

Actualmente estamos investigando.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.