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Outage in Sage

Sage Expense Management - Degraded Performance

Resolved Minor
January 05, 2026 - Started 4 months ago - Lasted 9 days
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/14/2026 08:17AM

The issue is resolved and the service is available and performing as expected.

INVESTIGATING 3 months ago - at 01/12/2026 12:52PM

We are continuing to investigate the cause of the issue. We appreciate your patience and we will let you know as soon as this issue is resolved.

INVESTIGATING 3 months ago - at 01/08/2026 12:04PM

We are continuing to investigate the cause of the issue. Thank you for your understanding as we work to resolve this issue.

INVESTIGATING 3 months ago - at 01/06/2026 11:01AM

We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.

INVESTIGATING 4 months ago - at 01/05/2026 12:55PM

We identified an issue where a subset of North American customers using MasterCard are experiencing a delay in settlement for transactions authorized between December 22 and December 27. These transactions are in a pending state. We are currently investigating.

INVESTIGATING 4 months ago - at 01/05/2026 12:10PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Latest Sage outages

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