Outage in Sage
Sage Identity Service - Operational
Resolved MinorIncident Report
We have identified that a subset of customers globally are getting their 2FA verification SMSs from "Twilio" or "Twilio Verify" instead of from "Sage".
The codes being provided are correct and can be used. We are working with our Third-Party provider to correct this.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 01/09/2026 07:33AM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
3 days ago - at 01/07/2026 01:29PM
We have identified that a subset of customers globally are getting their 2FA verification SMSs from "Twilio" or "Twilio Verify" instead of from "Sage".
The codes being provided are correct and can be used. We are working with our Third-Party provider to correct this.
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