Outage in Sage
Sage 50 FR - Partial Outage.
Resolved MinorIncident Report
We have identified that a subset of customers in France are unable to access Banking Entries (Saisir Banking). They are being presented with an "Authentication request error" message.
We are currently investigating.
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Nous avons identifié qu’un sous-ensemble de clients en France ne parvient pas à accéder aux Saisies Bancaires (Saisir Banking). Un message « Erreur d’authentification de la requête » leur est affiché.
Nous sommes actuellement en cours d’investigation.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/14/2026 01:37PM
The issue is resolved, and the service is available and performing as expected.
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Le problème est résolu et le service est disponible et fonctionne comme prévu.
INVESTIGATING
3 months ago - at 01/12/2026 03:06PM
We have identified that a subset of customers in France are unable to access Banking Entries (Saisir Banking). They are being presented with an "Authentication request error" message.
We are currently investigating.
------------------------------------------
Nous avons identifié qu’un sous-ensemble de clients en France ne parvient pas à accéder aux Saisies Bancaires (Saisir Banking). Un message « Erreur d’authentification de la requête » leur est affiché.
Nous sommes actuellement en cours d’investigation.
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