Outage in Sage

Sage 50 FR - Partial Outage.

Minor
January 12, 2026 - Started about 14 hours ago
Official incident page

Incident Report

We have identified that a subset of customers in France are unable to access Banking Entries (Saisir Banking). They are being presented with an "Authentication request error" message. We are currently investigating. ------------------------------------------ Nous avons identifié qu’un sous-ensemble de clients en France ne parvient pas à accéder aux Saisies Bancaires (Saisir Banking). Un message « Erreur d’authentification de la requête » leur est affiché. Nous sommes actuellement en cours d’investigation.
Components affected
Sage 50

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Latest Updates ( sorted recent to last )
INVESTIGATING about 14 hours ago - at 01/12/2026 03:06PM

We have identified that a subset of customers in France are unable to access Banking Entries (Saisir Banking). They are being presented with an "Authentication request error" message.

We are currently investigating.
------------------------------------------
Nous avons identifié qu’un sous-ensemble de clients en France ne parvient pas à accéder aux Saisies Bancaires (Saisir Banking). Un message « Erreur d’authentification de la requête » leur est affiché.

Nous sommes actuellement en cours d’investigation.

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