Outage in Sage

Brightpearl - Partial Outage

Resolved Minor

January 22, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/22/2026 09:53PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED about 2 months ago - at 01/22/2026 08:46PM

We have identified an issue where customers in the US are getting errors when trying to process payments. We are currently investigating.

INVESTIGATING about 2 months ago - at 01/22/2026 08:30PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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