Outage in Sage
Sage Identity Service - Degraded Performance
Resolved MinorIncident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 01/23/2026 06:55AM
The issues with our email provider are now resolved and emails are being sent as expected.
IDENTIFIED
10 days ago - at 01/22/2026 10:59PM
Our email provider has identified the cause of the issue and is working on a fix.
IDENTIFIED
10 days ago - at 01/22/2026 09:47PM
We have identified an issue where customers in NA are not receiving emails after submitting a password reset. Our email provider is working on a resolution.
INVESTIGATING
10 days ago - at 01/22/2026 09:36PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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