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Outage in Sage

Sage Business Cloud Payroll International - Operational

Resolved Minor
January 26, 2026 - Started 2 months ago - Lasted 4 days
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/30/2026 04:28PM

The issue is resolved and the service is available and performing as expected.

INVESTIGATING 2 months ago - at 01/28/2026 07:32PM

Nous continuons à enquêter sur la cause du problème. Nous vous remercions de votre patience pendant que nous travaillons à résoudre ce problème.

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We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.

INVESTIGATING 2 months ago - at 01/27/2026 08:13PM

Nous continuons à enquêter sur la cause du problème.

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We are continuing to investigate the cause of the issue.

INVESTIGATING 2 months ago - at 01/27/2026 11:37AM

We continue to investigate the issue impacting a small subset of customers when reconnecting their Sage Accounting and Sage Payroll. The vast majority of customers are able to reconnect without issues.

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Nous continuons d’enquêter sur le problème qui touche un petit sous‑ensemble de clients lors de la reconnexion à Sage Comptabilité et Sage Paie. La grande majorité des clients peuvent se reconnecter sans problème.

INVESTIGATING 2 months ago - at 01/26/2026 09:01PM

Nous continuons d’enquêter sur la cause du problème.
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We are continuing to investigate the cause of the issue.

INVESTIGATING 2 months ago - at 01/26/2026 07:24PM

Nous avons identifié un problème empêchant un sous‑ensemble de clients au Canada de reconnecter Sage Accounting et Sage Payroll. Nous enquêtons actuellement.
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We have identified an issue preventing a subset of customers in Canada from reconnecting their Sage Accounting and Sage Payroll. We are currently investigating.

INVESTIGATING 2 months ago - at 01/26/2026 07:11PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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