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Outage in Sage

Brightpearl - Degraded Performance

Resolved Minor
January 30, 2026 - Started 3 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 01/30/2026 04:05PM

The issue is resolved and the service continues to perform as expected.

MONITORING 3 days ago - at 01/30/2026 12:16PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 3 days ago - at 01/30/2026 11:54AM

We have identified an issue causing customers in Europe to experience slowness and timeouts while using the service.
We are currently investigating.

INVESTIGATING 3 days ago - at 01/30/2026 11:33AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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