Outage in Sage

HMRC FPS Submissions - Degraded Performance

Resolved Minor

February 12, 2026 - Started 2 months ago - Lasted 4 days
Official incident page

Incident Report

We identified that customers in the UK are experiencing delay when attempting to submit FPS (Full Payment Submission). The submission gets stuck in loading state and do not complete successfully. The products/services impacted are: Sage 50 Payroll SBC Payroll UKI We are engaged with third-party, HMRC, and are waiting for update.

Components affected

Sage Business Cloud Payroll

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/16/2026 10:47AM

This issue is resolved. All services continue to perform as expected.

IDENTIFIED 2 months ago - at 02/13/2026 03:26PM

We are engaged with third-party, HMRC, and are waiting for update.

IDENTIFIED 2 months ago - at 02/12/2026 11:15AM

We identified that customers in the UK are experiencing delay when attempting to submit FPS (Full Payment Submission). The submission gets stuck in loading state and do not complete successfully.

The products/services impacted are:
Sage 50 Payroll
SBC Payroll UKI

We are engaged with third-party, HMRC, and are waiting for update.

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