Outage in Sage
AutoEntry - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage's AutoEntry service experienced a partial outage lasting 7.9 hours, preventing desktop customers globally from accessing the service. The issue was identified as affecting AutoEntry desktop users specifically, while the investigation continued throughout the incident. The service was fully restored and returned to normal performance.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/24/2026 08:39PM
The issue is resolved and the service is available and performing as expected.
INVESTIGATING
about 2 months ago - at 02/24/2026 02:59PM
We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.
INVESTIGATING
about 2 months ago - at 02/24/2026 12:57PM
We identified an issue where Auto Entry desktop customers globally are unable to access the service. We are currently investigating.
INVESTIGATING
about 2 months ago - at 02/24/2026 12:50PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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