Outage in Sage
Banking Service - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage experienced a banking service outage affecting multiple regions including Ireland, Canada, the United States, Germany, and the United Kingdom, causing authentication failures that delayed transaction visibility across numerous Sage products including Business Cloud Accounting, Sage 50, Sage 200, and Sage Intacct. The issue was identified as authentication failures preventing customers from seeing banking transactions, while all other product functionalities remained operational. The service was fully restored after 4.6 hours with all systems performing as expected.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Banking Service Sage Banking Service Sage Business Cloud Accounting (UKI) Sage 50 Sage Business Cloud Accounting (NA) Sage 200 Standard (UKI)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/24/2026 06:26PM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
3 months ago - at 02/24/2026 02:25PM
We have identified an issue affecting Ireland, Canada, the United States, Germany and the United Kingdom. Customers may experience delays in seeing transactions due to authentication failures. All other product functionalities are performing as expected.
The products/services affected are:
-Sage Business Cloud Accounting UKI
-Sage Business Cloud Accounting NA
-Sage 50 Accounts UKI
-Sage Intacct
-Sage Accounting Individual
-Sage 50 Accounts CA
-Sage 50 Accounts US
-Sage 200 Standard UKI
-Sage 200 Professional Partner Cloud UKI
-Sage 100 US Contractor
-Sage 100c US
-Sage 100 CA Contractor
-Sage Intacct - Technical Solutions Group - e-Payments
-Sage 300 Accounts
-Sage Active (DE)
We are working on a fix.
INVESTIGATING
3 months ago - at 02/24/2026 01:55PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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