Outage in Sage
Banking Service - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage experienced a 23.8-hour partial outage affecting multiple banking and accounting services globally, where customers encountered blank screens when trying to access the transaction/file import functionality. The issue impacted various Sage products including Business Cloud Accounting (UK, NA, and Individual), Intacct, and Sage 50/200 across multiple regions. The service was fully restored and returned to normal performance after investigation and monitoring.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Banking Service Sage Business Cloud Accounting (UKI) Sage 200 Standard (UKI) Sage Banking Service Sage Banking Service Sage Banking Service Sage Business Cloud Accounting (NA)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/26/2026 09:45AM
The issue is resolved and the service continues to perform as expected.
MONITORING
3 months ago - at 02/25/2026 07:50PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
3 months ago - at 02/25/2026 03:36PM
We have identified that customers globally being unable to load the transaction/file Import screen. Customers are being presented with a blank screen when navigating to the import transaction screen.
The product/services affected are:
-SBC Accounting Individual
-SBC Accounting UK&I
-SBC Accounting NA
-Sage Intacct
-Sage 50 UK
-Sage 200 UK
-Sage 50 Canada
We are investigating the cause of the issue. We apologise for any inconvenience this might cause
MONITORING
3 months ago - at 02/25/2026 11:29AM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
3 months ago - at 02/25/2026 10:15AM
We have identified an intermittent issue resulting in customers globally being unable to load the transaction/file Import screen. Customers are being presented with a blank screen when navigating to the import transaction screen.
The product/services affected are:
-SBC Accounting Individual
-SBC Accounting UK&I
-Sage Intacct
-Sage 50 UK
-Sage 200 UK
-Sage 50 Canada
We are currently investigating.
INVESTIGATING
3 months ago - at 02/25/2026 09:59AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Sage outages
Sage Intacct - Partial Outage - about 15 hours ago
Sage Operations (SO) - Operational - about 22 hours ago
Sage Expense Management Mobile - Partial Outage - 2 days ago
Banking Service - Partial Outage - 2 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
