Outage in Sage
Sage Active - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage Active experienced a partial outage that prevented customers in Spain, France, and Germany from sending sales and invoice emails from the application for 4 hours. All other product functionality remained operational during the incident. The issue was identified, fixed, and service was fully restored.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/26/2026 05:07PM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
about 2 months ago - at 02/26/2026 03:55PM
We have identified the cause of the issue and we are working on a fix.
INVESTIGATING
about 2 months ago - at 02/26/2026 01:37PM
We have identified an issue preventing customers in Spain, France and Germany from sending sales and invoice emails from the application. All other product functionality is working as expected. We are currently investigating.
INVESTIGATING
about 2 months ago - at 02/26/2026 01:08PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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