Sage Intacct experienced a partial outage that prevented Global customers without advanced reporting subscriptions from accessing their dashboard. The issue was identified as affecting this specific customer segment's ability to reach the main dashboard interface. The service was restored after 1.1 hours once the underlying cause was fixed.
The issue is resolved and the service is available and performing as expected.
We have identified an issue preventing Global customers who are not subscribed to advanced reporting from accessing the dashboard. We have identified the cause of the issue and we are working on a fix.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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