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Outage in Sage

Sage Intacct - Partial Outage

Resolved Minor
February 26, 2026 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Sage Intacct experienced a partial outage that prevented Global customers without advanced reporting subscriptions from accessing their dashboard. The issue was identified as affecting this specific customer segment's ability to reach the main dashboard interface. The service was restored after 1.1 hours once the underlying cause was fixed.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/26/2026 06:03PM

The issue is resolved and the service is available and performing as expected.

IDENTIFIED 3 months ago - at 02/26/2026 05:24PM

We have identified an issue preventing Global customers who are not subscribed to advanced reporting from accessing the dashboard. We have identified the cause of the issue and we are working on a fix.

INVESTIGATING 3 months ago - at 02/26/2026 05:01PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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