Outage in Sage
My Sage UKI - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage UKI experienced a partial outage where UK and Ireland customers received invoice availability notifications but could not view the invoices when logging in. The issue affected a subset of customers for 44.5 hours before being resolved on March 4th, 2026.
We have identified that a subset of customers in the UK and Ireland are receiving notifications to advise that their invoices are available to view, however, when they log in they are not.
We are currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/04/2026 07:01AM
The issue is resolved and the service continues to perform as expected.
MONITORING
3 months ago - at 03/03/2026 11:36AM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service
INVESTIGATING
3 months ago - at 03/02/2026 10:31AM
We have identified that a subset of customers in the UK and Ireland are receiving notifications to advise that their invoices are available to view, however, when they log in they are not.
We are currently investigating.
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