Outage in Sage
Sage Business Cloud Accounting (UKI) - Degraded Performance
Resolved MinorIncident Report
Summary AI Generated
Sage Business Cloud Accounting (UK) experienced degraded performance for 26.5 hours, with some UK customers encountering "Spaceman" errors and others experiencing page loading delays when accessing the service. The issue affected users' ability to access and use the accounting platform normally. The service was restored and returned to expected performance levels after investigation and monitoring.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Business Cloud Accounting (UKI)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/03/2026 01:41PM
The issue is resolved and the service continues to perform as expected.
MONITORING
3 months ago - at 03/02/2026 01:07PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
3 months ago - at 03/02/2026 11:26AM
We identified an issue where some customers in the UK are experiencing delays when accessing the service. A subset of customers are seeing a “Spaceman” error, while others who were able to access the service are experiencing general page loading delays. We are currently investigating.
INVESTIGATING
3 months ago - at 03/02/2026 11:15AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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