Outage in Sage

HMRC Submissions - Operational

Minor

March 03, 2026 - Started 2 days ago
Official incident page

Incident Report

We identified that customers in the UK are being presented with error message "HMRC are currently experiencing delays processing submissions, you can close the wizard and check again later" when making HMRC submissions. The products/services impacted are: Sage 50 Payroll SBC Payroll UKI We are engaged with third-party, HMRC, waiting for updates.

Components affected

Sage Business Cloud Payroll

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Latest Updates ( sorted recent to last )

MONITORING about 20 hours ago - at 03/04/2026 03:46PM

The service is restored. We will continue to monitor closely.

INVESTIGATING 2 days ago - at 03/03/2026 12:06PM

We identified that customers in the UK are being presented with error message "HMRC are currently experiencing delays processing submissions, you can close the wizard and check again later" when making HMRC submissions.

The products/services impacted are:
Sage 50 Payroll
SBC Payroll UKI

We are engaged with third-party, HMRC, waiting for updates.

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