Outage in Sage
E-Invoicing - Degraded Performance
Resolved MinorIncident Report
Summary AI Generated
Sage experienced degraded performance in their E-Invoicing service, specifically affecting German customers using Sage Intacct and X3 who were unable to transform files into different formats through the Network Services Document Transformation Service. The issue was identified as a problem with the Document Transformation Service and was resolved after 21.2 hours, restoring normal service functionality.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/04/2026 12:00PM
The issue is resolved and the service is available and performing as expected.
IDENTIFIED
3 months ago - at 03/03/2026 09:01PM
We continue to work on the fix for this issue. We appreciate your patience as we work to resolve this issue.
IDENTIFIED
3 months ago - at 03/03/2026 05:10PM
We have identified the cause of the issue and we are working on a fix.
IDENTIFIED
3 months ago - at 03/03/2026 03:21PM
We have identified an issue that is preventing Sage Intacct and X3 customers in Germany from transforming files into different formats while using the Network Services - Document Transformation Service. We are currently investigating.
INVESTIGATING
3 months ago - at 03/03/2026 02:51PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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