Sage Intacct experienced degraded performance for 23.4 hours where global customers encountered "unsupported file type" errors when attempting to import files. The issue prevented users from completing file import operations across the platform. The problem was resolved and service returned to normal performance levels.
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The issue is resolved and the service is available and performing as expected.
We have identified an issue where global customers are receiving an unsupported file type error when trying to import files. We are currently investigating.
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