Outage in Sage
Sage Intacct - Degraded Performance
Resolved MinorIncident Report
Summary AI Generated
Sage Intacct experienced degraded performance for 23.4 hours where global customers encountered "unsupported file type" errors when attempting to import files. The issue prevented users from completing file import operations across the platform. The problem was resolved and service returned to normal performance levels.
We have identified an issue where global customers are receiving an unsupported file type error when trying to import files. We are currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/05/2026 04:21PM
The issue is resolved and the service is available and performing as expected.
INVESTIGATING
about 2 months ago - at 03/04/2026 04:59PM
We have identified an issue where global customers are receiving an unsupported file type error when trying to import files. We are currently investigating.
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