Sage Expense Management experienced a major service disruption that prevented customers from accessing the service through the CapitalOne portal for 44 minutes. Sage worked with CapitalOne to identify and resolve the access issue. The service was restored to normal operation with continued monitoring to prevent recurrence.
The issue is resolved and the service continues to perform as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
We have identify an issue preventing customers from accessing the service through CapitalOne portal.
We are engaged with CapitalOne to resolve the issue.
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