Sage Intacct experienced a partial outage that prevented a subset of US customers from accessing the service intermittently. The incident lasted 71.2 hours, during which the company investigated and resolved the access issues. The service was restored and returned to normal performance with continued monitoring to prevent reoccurrence.
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The issue is resolved and the service continues to perform as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
We have identified an intermittent issue preventing a subset of US customers from accessing the service.
We are currently investigating.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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