Outage in Sage
Sage Expense Management - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage Expense Management experienced a partial outage where customers globally were unable to access three key websites (cards.fylehq.com, careers.fylehq.com, and help.fylehq.com), with users being redirected to maintenance pages or error messages. The access to help.fylehq.com was restored first, followed by the resolution of the remaining two URLs. The incident lasted 1.9 hours and was fully resolved with all services returning to normal performance.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/16/2026 10:01AM
The issue is resolved and the service is available and performing as expected.
INVESTIGATING
about 1 month ago - at 03/16/2026 09:25AM
The access to help.fylehq.com has been restored and we continue working on the fix for the other 2 URLs.
We appreciate your patience
INVESTIGATING
about 1 month ago - at 03/16/2026 08:19AM
We have identified that customers globally are unable to access the following websites cards.fylehq.com / careers.fylehq.com / help.fylehq.com. Customers are being re-directed to a maintenance page for the 2 first ones, and to a "This Page isn´t working" error on the last one.
We are currently working on a fix for the issue.
INVESTIGATING
about 1 month ago - at 03/16/2026 08:06AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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