Outage in Sage
Sage Active - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage Active experienced a partial outage affecting the iOS mobile application for customers in France, Spain, the UK, Germany, and Romania, while other platforms continued to function normally. The issue prevented users from accessing the mobile app for approximately 22.4 hours. The problem was identified, fixed, and service was fully restored with normal performance.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage ActiveTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 03/17/2026 08:55AM
The issue is resolved and the service is available and performing as expected.
INVESTIGATING
about 1 month ago - at 03/16/2026 10:44AM
We identified that customers in France, Spain, the UK, Germany and Romania are unable to access the Sage Active iOS mobile application.
Only the iOS application is affected and Sage Active is performing as expected.
We have identified the cause of the issue and are working on fix.
INVESTIGATING
about 1 month ago - at 03/16/2026 10:36AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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