Incident Report
We identified an issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:
-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)-
-Making Tax Digital (MTD)
-Sage X3 (Single Tenant)
-Sage 200 Standard (UKI)
-Sage 200 Professional SPC (UKI)
-Sage 50 UK
-Brightpearl
-Sage Intacct
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
Components affected
Sage 200 Standard (UKI) Sage Business Cloud Accounting (UKI) Sage Partner Edition Sage X3 Cloud Sage 50 Sage 200 Professional SPC (UKI) Sage Personal Tax Sage Intacct Sage Brightpearl Sage Making Tax Digital (MTD)Need to monitor Sage outages?
- Monitor all your external dependencies in one place
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- Show real-time status on private or public status page
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Latest Updates ( sorted recent to last )
MONITORING
about 12 hours ago - at 03/26/2026 01:53PM
Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products.
We will continue to monitor closely.
IDENTIFIED
about 13 hours ago - at 03/26/2026 12:33PM
We identified an issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below:
-Sage Partner Edition (VAT Centre)
-Sage Personal Tax (Personal Tax Viewer)
-Sage Business Cloud Accounting UK (MTD VAT Submissions)-
-Making Tax Digital (MTD)
-Sage X3 (Single Tenant)
-Sage 200 Standard (UKI)
-Sage 200 Professional SPC (UKI)
-Sage 50 UK
-Brightpearl
-Sage Intacct
Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit.
We are engaged with third-party, HMRC, waiting for updates.
Latest Sage outages
Sage Expense Management API - Degraded Performance - about 6 hours ago
Tax Service - Degraded Performance - about 13 hours ago
HMRC - Payroll Submissions - about 17 hours ago
Brightpearl - Partial Outage - 2 days ago
E-Invoicing - Invoicing - 2 days ago
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