The Sage Expense Management API experienced degraded performance for 2.5 hours, with requests failing for a subset of customers globally. The service has been restored and is now performing as expected, with ongoing monitoring to prevent reoccurrence.
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The issue is resolved and the service continues to perform as expected.
We have identified that requests were failing for a subset of customers of customers globally.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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