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Outage in Sage

Sage Expense Management API - Degraded Performance

Resolved Minor
March 26, 2026 - Started 25 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

The Sage Expense Management API experienced degraded performance for 2.5 hours, with requests failing for a subset of customers globally. The service has been restored and is now performing as expected, with ongoing monitoring to prevent reoccurrence.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 03/26/2026 10:19PM

The issue is resolved and the service continues to perform as expected.

MONITORING 25 days ago - at 03/26/2026 08:08PM

We have identified that requests were failing for a subset of customers of customers globally.

The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 25 days ago - at 03/26/2026 07:54PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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