The Sage Expense Management API experienced degraded performance for 2.5 hours, with requests failing for a subset of customers globally. The service has been restored and is now performing as expected, with ongoing monitoring to prevent reoccurrence.
The issue is resolved and the service continues to perform as expected.
We have identified that requests were failing for a subset of customers of customers globally.
The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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