Outage in Sage
Sage Identity Service - Operational
Resolved MinorIncident Report
Summary AI Generated
Sage Identity Service experienced login issues affecting a subset of customers for several minutes on March 29, 2026. The incident impacted Sage ID authentication, preventing some users from accessing their accounts. The service was restored and continued performing normally, with the issue fully resolved after 28.2 hours of monitoring.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/30/2026 09:49AM
The issue is resolved and the service continues to perform as expected.
MONITORING
3 days ago - at 03/29/2026 07:19AM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
MONITORING
3 days ago - at 03/29/2026 06:12AM
We have identified that a subset of customers experienced issues while trying to login using Sage ID for a few minutes.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
INVESTIGATING
3 days ago - at 03/29/2026 05:37AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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