Outage in Sage
Brightpearl - Partial Outage
Resolved MajorIncident Report
Summary AI Generated
Sage's Brightpearl service experienced a partial outage that prevented customers from the USA from accessing the service intermittently, while other regions remained unaffected. The issue lasted approximately 1 hour and was fully resolved with the service returning to normal performance across all regions.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/30/2026 03:01PM
The issue is resolved and the service is available and performing as expected.
INVESTIGATING
1 day ago - at 03/30/2026 02:18PM
We have identified an intermittent issue preventing customers from the USA from accessing the service. The service is available and performing as expected for all other regions.
We are currently investigating.
INVESTIGATING
1 day ago - at 03/30/2026 02:05PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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