Sage Intacct experienced a partial outage that prevented US customers from using the Global Search functionality for 41 minutes. All other product features remained available and performed normally during the incident. The issue was identified and resolved, with the service now operating as expected.
We identified that earlier today there was an issue preventing customers in the US from using Global Search. All other product functionality was available and performing as expected.
The issue is now resolved and the service is available and performing as expected.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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