Outage in Sage
Sage Intacct - Partial Outage
Resolved MinorIncident Report
Summary AI Generated
Sage Intacct experienced a partial outage lasting 3.5 hours where customers globally encountered "uncaught exception error" messages when creating and viewing journal entries. All other production functionality remained operational during the incident. The issue was resolved and the service returned to normal performance.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage IntacctTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 04/01/2026 01:40AM
The issue is resolved and the service is available and performing as expected.
INVESTIGATING
2 months ago - at 04/01/2026 01:04AM
We are currently working on a fix for the issue.
We appreciate your patience while we resolve the issue.
INVESTIGATING
2 months ago - at 03/31/2026 10:26PM
We have identified that customers globally are getting the following error when creating and viewing journal entries: " uncaught exception error". All other production functionality is working as expected.
We are currently investigating.
INVESTIGATING
2 months ago - at 03/31/2026 10:11PM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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