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We are continuing to investigate the cause of the issue. In parallel, we are investigating a possible workaround. Thank you for your patience as we work to resolve this issue.
We are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.
We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
We have identified an intermittent issue in the UK preventing customers from uploading bank statements. Customers are being presented with an error message: "An error occurred with your import". All other product functionalities are performing as expected.
The product/services where we have seen this issue are:
-Sage Business Cloud Accounting UKI
-Sage 50 Accounts
We are currently investigating.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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